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Payment App

Paying for drinks and food at the festival site at the Cockerillkaai on Saturday and Sunday, just got easier! No queuing for punchcards or token, but paying directly at the bar with the new Antwerp Pride App.

And even better, you can even charge it beforehand! Then you're all set to party at Antwerp Pride! For more info, see our FAQ


Download the app, charge your digital wallet & pay directly at the bar! 

Requesting a refund for the app, how do I go about it?

From Wednesday 16 August you can request a refund of your remaining funds.

You have 7 days to do so.

 

To request a refund you are billed a one-time processing fee of 2 euros.

This is all handled within the app.

After 7 days and if no refund request was received your remaining funds will be regarded as a donation to Antwerp Pride.


Funds which were placed on a Token Card are unfortunately non refundable.

or scan 

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How to pay?

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Scan this code and download the Antwerp Pride app

Charge your digital wallet with money

Show your personal QR code at the bar and pay

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Easy, right?

It's as easy as 1 , 2 , 3 !

  • When and where are the official events of Antwerp Pride
    On the website you can find all information about our official Antwerp Pride events here For all events, see our event calendar
  • When is my favorite artist performing?
    Check out the line up for the Antwerp Pride Opening Night here Check out the line up for the Love United festival on Saturday here Check out the line up for the Closing festival on Sunday here
  • Which route will the parade take on Saturday?
    The parade starts at the Oudeleeuwenrui and then continues via the Brouwersvliet, the Jordaenskaai and the Ernest Van Dijckkaai. There we play in Sint-Jansvliet, Oever and Kloosterstraat. Via the Scheldestraat we turn to the Cockerillkaai to our festival site! More information about the parade can be found here The exact route of the parade can be found here
  • Can I still participate in the parade myself?
    Yes, when the last participant of the parade has passed, you are free to join the back. The end point of the parade will take you directly to the entrance of the Love United Festival, where you will also find the Pride Village. Or join one of the participating delegations Would you like to actively participate next year with your own group/club/association/company etc.? Send an email to parade@antwerppride.com
  • At what time does the parade start?
    The parade starts at 14:00u at the Oudeleeuwenrui
  • an I still participate in the parade myself?
    Yes, when the last participant of the parade has passed, you are free to join the back. The end point of the parade will take you directly to the entrance of the Love United Festival, where you will also find the Pride Village. An overview of the participating delegations, can be found here Would you like to actively participate next year with your own group/club/association/company etc.? Send an email to parade@antwerppride.com
  • How do I download the Antwerp Pride Festival Payment App?
    Download here our payment app for Apple or for Android
  • Where can I pay with the Antwerp Pride payment app
    Payment with our new handy payment app from Antwerp Pride is only possible on Saturdays and Sundays at the festival site at the Cockerillkaai, during the Love United festival and Closing Festival.
  • How do I order drinks and food on the festival site on Saturday and Sunday?
    You can order drinks and food on the festival site at the Cockerillkaai by downloading our new Antwerp Pride app. You can do this from now on and avoid long queues at the festival itself. Download here our app for Apple or for Android Load money into your account, top up your wallet Order and pay at the bar with your app! Payment via the app is only possible on the festival site at the Cockerillkaai on Saturday (Love United Festival) and on Sunday (Closing Festival).
  • Can I also load money via the app before the festival starts?
    Yes, and we recommend it! The wallet via our app is already available. This way you avoid queues during the festival and you can immediately order drinks or food when you arrive!
  • Can I buy drinks or food without the app?
    Preferably not. If there really is no other option, you can pay with cash or card at the cash register. Our employees then place the credit on a special card. You can scan it at the bar. Paying via the app is faster, you don't have to queue at the cash registers and it's safer for our volunteers. Just do it!
  • Can I have my credit refunded afterwards?
    You can do this via our app. If you have purchased a magnetic payment card at our cash register, you can only have this credit refunded if you create an account via the app and have this credit transferred from the ticket to the app at our cash registers. This is only possible during the festival at our cash registers. After the festival this is no longer possible. The cost for this is 2 euros.
  • How much is the refund price?
    To request your refund, it costs 2 euros. After the festival you have 7 days to do this from Wednesday 16 August.
  • What is the price of a top-up?
    The transaction cost of a top-up is 1 euro. This amount is the same for every amount you want to top up. That is why we recommend not to load smaller amounts, so that you avoid unnecessary costs.
  • How much should I charge?
    You can choose this yourself! You can enter a free price, or you can choose between different pre-programmed prices. Keep in mind that there is an additional transaction cost of 1 euro per top-up, so try to load your wallet as little as possible with several smaller amounts.
  • Can I buy drink-tokens beforehand?
    No, this year we don't use drink tokens. However this year we use a payment app. Which you can download here for Apple or for Android and already top up with funds. This way you avoid queues during the festival and you can immediately order drinks or food when you arrive! Kind of like drink tokens but then better ;)
  • What if I don't own a smartphone?
    You can always create an account through our web-application and top up from there. Then you can use your newly acquired digital wallet in 2 ways: 1. Download the QR-code and print it on paper. This QR-code can then be used directly at the bar or we can link it to a card at the cash-registers. 2. You. can show your ID-card at the cash register, where we will link your account to a card.
  • Why is my QR code not valid anymore?
    "This payment QR code is valid until" This means that your QR code is always regenerated when you open the app after 24 hours. This to prevent fraud and skimming. When you make connection to the internet again, the app will refresh and make a new code.
  • When can I request a refund?
    From Wednesday 16 August you can request a refund of your remaining funds. You have 7 days to do this. To request a refund you are billed a one-time processing fee of 2 euros.
  • Are the Antwerp Pride events wheelchair-accessible?
    We aim to make our activities accessible to everyone. The official Antwerp Pride events at OLT, Roze Huis, De Studio and de Festival-terrain are all wheelchair accessible. Moreover the wheelchair accessibility of any participating event can be seen if they carry the event category ' Wheelchair accessible '. Will you be attending with an assistance- or support-animal? Those are also welcome at our event! Still not entirely sure? Contact us my mail at info@antwerppride.com
  • How do I reach the Antwerp Pride events?
    Through our Practical Info page you can easily find all possible variants of transportation to reach our events. For more information be sure to check the website Slim Naar Antwerpen where you can find the most up-to-date information about how to reach Antwerp easily and efficient.
  • Where can I park my car during the Antwerp Pride?
    Antwerp has a new policy around parking, so you can't just park in the city centre if you don't live there. Moreover the whole City centre and Linkeroever have become low-emmision zones. This means that your car needs to adhere to certain standards before it is even legally allowed to enter the city. (Test your car here) Travelling from outside of Antwerp, we advise you to park in one of the multiple Park&Ride buildings at the edge of the city and travel further with the tram (the cost of which is only €1). For more information check the website Slim Naar Antwerpen where you can find the most up-to-date information about how to reach Antwerp easily and efficiently.
  • Do you need press credentials to access one or more Antwerp Pride events?
    Yes, press may request these credentials here
  • Do you need press credentials if you want take pictures during the pride?
    In public spaces you do not need a press pass. However please respect the wishes of people who do not want to be photographed. The photographers of the Antwerp Pride will be visible by their badges.
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